![]() ![]() ![]() ![]() This will start the installation process for the backup software. Double click on it and then on 'WD Apps Setup'. ![]() For Mac, open WD Discovery for Mac.dmg to install WD software to help. Look for the new hard drive in My Computer. Registration Register your WD product to get the latest updates and special. Voila, its fixed! You can restart and go to your normal operation system and use your formatted WD drive. After a few seconds (up to a few minutes), the drive will appear in your 'My Computer'. In the partition box you need to choose the OS X Extended (Journaled) format. So the partition option turned up bold and I started partitioning. At this time I could erase my driver and it was successful. When your safe boot desktop came up disconnect the wireless or ethernet and go through the same disk utility to find your external hard driver. for WD My Cloud WD Security for Wd My Cloud Command Line The diskpart prompt. So I followed this troubleshooting tip: I safe boot my mac (restart it and after you hear the famous voice, hold the shift key until you see the apple logo, then release it. Sure I dont want to do a Download images from list of urls mac modifiy. I tried erasing but it didn't work and showed an error in every attempt. Step by step you'll see how you should go to Disk Utility and choose Mys Passport drive and the choose partition, if this option was not bold you should erase the drive. Go to and refer to Knowledge Base Answer ID 3865 for information about reformatting the drive.Then choose instruction for El Capitan. In the PDF user manual in page 38 they actually clarified how to create a partition for your External drive. I followed the troubleshooting webpage from WD and it actually worked. It is one of the easiest fixes for WD Backup not working issue. If the WD SmartWare software fails to create the desired backups for your device due to any of the above mentioned short comes, then its time to switch to another third party application software. I am macbook user (OSX, El Capitan V.10.11.3.) Part 3: Try to Take Backup with AOMEI Backupper. ![]()
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